ECS COFFEE E-NEWSLETTER
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Get your gifts on time!
For guaranteed delivery by December 24th orders must be received by 2:00pm EST on Monday, December 15th. For orders placed after 2:00pm EST on Monday, December 15th, we cannot guarantee delivery by December 24th. Orders shipping to Yukon Territory, Northwest Territories and Nunavut cannot be guaranteed due to possible weather delays and remote location.
Free Ground Shipping on Orders Over $59.99 within CanadaOffer valid only on orders of $59.99 or more, after discounts, before taxes and pre-selected shipping options. Offer valid on in-stock items only. Free shipping option is Standard Ground Shipping through FedEx. Place your order before 2:00pm EST, Monday-Friday (excludes holidays) and we will ship your order same day. We also offer FedEx Priority Overnight and 2-Day Express options that can be selected during checkout. Don't want to order over $59.99? Not to worry, we offer an economical Flat-Rate Ground Shipping Option for $9.99 + taxes.
Pay Online & Pick Up In-StoreAvoid shipping costs and paying in advance means no checkout lines. Offer valid on all orders. Place your order online and choose to pick up your order from any of our store locations during checkout. Please allow 24 hours after order is placed to pick up your order. Email notification will be sent when order is ready for pick up at the selected store location.
For questions about an order, other questions and comments, please contact our customer service team via email at firstname.lastname@example.org or call 1-800-263-3890.
Estimated Delivery Times with Standard Ground Shipping Option
Ontario: 1-2 days
Quebec: 1-2 days
Manitoba: 3-4 days
Saskatchewan: 3-4 days
New Brunswick: 3-4 days
Prince Edward Island: 3-4 days
Nova Scotia: 3-4 days
Alberta: 4-5 days
British Columbia: 4-5 days
Newfoundland & Labrador: 4-5 days
Yukon Territory: 6-7 days
Northwest Territories: 6-7 days
Nunavut: 11-12 days
Holiday Return Policy
All purchases made online or in-store November 1 through December 31, 2014 may be returned up until and including January 31, 2015.
ECSCOFFEE.COM is confident you will be happy with your purchase(s). If you are unhappy with your purchase, please contact our customer service team via email at email@example.com or call 1-800-263-3890 to advise us that you are sending your product(s) and receive acknowledgment on the issue.
If you have purchased your items online and wish to return them by mail or one of our stores, you must do so within 30 days of your purchase and the product(s) must be in original packaging, unopened and unused. You must also have your invoice/receipt for proof of purchase.
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